Amazon’s AWS S3 service offers hosting for images, entire websites, and the backend for apps including popular smart-home apps such as Nest. As of February 2017, Amazon’s S3 web-based storage service was experiencing wide-spread issues – issues that were leading to services that were either partially or fully broken on hosted sites and disruption of the apps and devices which depended upon those services. So, what was the official word for what was causing the outages? It came down to a lot of tech-speak.