Nowadays it’s par for the course for organizations to use software-as-a-service (SaaS) offerings for things like file sharing, appointment scheduling, customer service management, and a number of other end-user operations. But what happens if the SaaS vendor that you use suddenly folds and is no longer there to support the services that your business and your website have come to rely on? While it is rare, it does happen and you need to prepare for the worst to prevent such a scenario from causing a crisis within your organization.
