Every online business is different and has its own approach to monitoring websites. The biggest advantage of monitoring service is to understand site performance problems and identify bottlenecks before they impact customers. Today, it has become necessary to continuously monitor and test websites to provide best user experience and keep customers satisfied. Website monitoring is offered through several delivery models to meet the wide spectrum of business demands.
Read more →Customer online experience has attained the centre stage in the field of online businesses. Online businesses are not only competing with each other in terms of price wars but also in delivering good customer online experience through their websites. They want their customer to be loyal and spread the word about their good online experiences with the brand. Ultimately a good customer online experience results in more sales.
Read more →For any online business, it is typical to experience disruption in online activity due to planned or unplanned website outages. The risk of downtime can come in many forms which can be frustrating to both customers and business owners. One of the options to stay on top of such occurrences is to have support services like site monitoring service that can alert with notifications when the site is down. Yet, the question is 'what is the business's tolerance for website downtime?'.
Read more →It looks like there is no end to the website downtime troubles, as they continue to happen to major sites, they leave thousands of users in chaos. Just a few months back, there was a massive site outage of Dyn caused by DDoS attack, and recently we have come across the unexpected site outage of Virgin Money Giving when it announced the fundraising event for Virgin Money London Marathon. The reasons for website downtime could be different, but it caused the visitors frustration when they could not get access to the websites.
Read more →Businesses across the world are more continuously adopting information technology to leverage their revenue. Cloud computing is considered very useful technology to host websites and deploy web applications for end users. Globally companies are relying on cloud service providers for the uptime of their web applications. But cloud outages are becoming more and more common. Ultimately they are turning into business outages associated with great economic cost even harming the customer relations.
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