Great Examples of Social Media Use for Website Downtime Communications

Here at Alertra we have frequently discussed the need to keep your website visitors and customers informed of downtime when it happens and, if possible, before it happens. While most companies in today’s day and age realize how detrimental downtime is to a business’s profits and, as such, work hard to get a site back up and running properly when it does go down, the willingness of businesses to inform their customers of downtime still seems to be somewhat lacking.

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First National Bank Takes a Server Downtime Hit and Consumers Are None Too Happy

In a day and age when consumers do almost everything online, including banking, it can create a bit of havoc when a bank’s online services go down. Especially when that bank is as large as First National Bank (FNB). Early in the morning on Monday the 18th, FNB’s website was down for the count, as was its mobile app and the ability to use FNB credit cards. However, this bout of downtime caused more than the typical inconvenience that website downtime usually results in. Consumers didn’t simply have to wait to place an order, as they would if it were an ecommerce site in question.

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Rebuilding the Experience

Alertra is built on industry-leading, cutting edge technologies. We understand that when it comes to downtime, seconds count. Alertra's time-tested mechanism is built to detect outages before your customers do. We want to give you the world's easiest, fastest monitoring service.

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Why Monitoring Website Performance Is Just as Important as Monitoring Website Downtime

Here at Alertra we frequently discuss the importance of monitoring your website for downtime. We often remind our readers that website downtime equates to lost profits and that the only way to truly protect your online business’s bottom line is to minimize the downtime your website experiences. However, downtime is not the only thing that you need to worry about when it comes to lost customers, a drop in search engine rankings, and lost profits. Website performance also plays an important role in the success of your online business.

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Website Monitoring Services: Is There Any Such Thing as a Free Ride?

It seems that there are an abundance of website monitoring services offering “free” website monitoring on the Web. Of course, this brings to light the question, why should you pay for something you can get for free? Before you decide to forego a website monitoring company that is up front with its pricing and opt for one of these free website monitoring services, there are a few things you need to keep in mind.

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