You may think that the only thing your business loses during an episode of website downtime is profits, but that isn't necessarily the case. Oftentimes, a business will also lose customer confidence, customer satisfaction, and respect after an instance of extended downtime. In fact, website downtime is one of the leading causes of damage to a site's reputation. How you handle that downtime and make amends with your customers after downtime happens can have a drastic impact on just how much that website downtime affects your business. What to Do During Website Downtime
Read more →You came up with the perfect business idea. You designed your site and put it live on the Web. You advertised and marketed just as you were supposed to. All of your efforts paid off and your site is experiencing unprecedented success, just like you knew it would. The question is, do you know whether or not your site is actually ready for that success, or is that success a sign of impending downtime? Here are some things you need to consider if your site has experienced significant growth.
Read more →Most website owners think a hosting provider won't suspend their website unless that site contains inappropriate content. The fact of the matter is that your host can suspend your site, resulting in unexpected and profit-eating downtime, for a plethora of reasons. For example, if your site starts eating up all of the resources of your 'unlimited' server, you may find your site suspended. What do you do about the issue and how do you address the downtime? This is what you need to know.
Read more →When it comes to shopping for a web host, you look for things like the uptime ratings they publish and the amount of uptime they guarantee. After all, you know your site can't afford to lose profits and downtime equates to lost profits. When you are considering your hosting plan and your hosting provider, however, there are some factors that you may not have taken into consideration when choosing your plan. Before you decide on a plan or sit tight thinking you have the plan that is right for you, here are some things to consider about web hosting and website downtime.
Read more →Last week, companies that use Intuit's QuickBase project management services found out that it isn't only their own website they have to worry about when it comes to website downtime. If your business's productivity relies heavily upon an online program such as QuickBase, you need to worry about the downtime of the service provider that you use as well. The productivity of several businesses were ground to a halt while the QuickBase online project management application was unavailable during an unexpected outage.
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