When you are the owner of a website, no matter what type of site it may be, it is crucial that your site is always live and available for your customers when they need it, regardless of what time of day it may be. If a potential customer tries to go to your site, only to find that it isn't available, it creates a serious problem. Whether website downtime occurs due to software errors, glitches, malicious attacks, or hardware failures, you need to make sure that you know about the website downtime the moment it happens.