Chunk Host, a provider of virtual server services, was recently the target of a DDoS attack. The services did indeed go down for a while, but the company was on the ball and took measures to correct the issue quickly while communicating their efforts to customers.
It seems that Fasthosts has been experiencing some significant issues with downtime today. The company, based in the UK, provides web hosting and email services.
We’ve said it before and we’ll say it again – when a website or service goes down, you have to communicate with your customers or your reputation is going to take a hit.
When it comes to consumer relations, communication is everything. A website like Consumerist.com should know this. After all, their website is dedicated to consumer relations.
It seems that terrorism has taken on a new form and the Bank of America and J.P Morgan Chase websites have been the most recent target of the terrorists’ cyber-attacks.