10/12/2012

Chunk Host Successfully Mitigates a DDoS Attack

Chunk Host, a provider of virtual server services, was recently the target of a DDoS attack. The services did indeed go down for a while, but the company was on the ball and took measures to correct the issue quickly while communicating their efforts to customers.

10/12/2012

Websites Aren’t the Only Thing to Go Down When a Server Outage Occurs

It seems that Fasthosts has been experiencing some significant issues with downtime today. The company, based in the UK, provides web hosting and email services.

10/11/2012

Google and Yahoo: Even the Greats Can Fall

In the world of the Internet, you don’t expect giants like Google and Yahoo! to take a fall – but that’s exactly what happened this week.

10/11/2012

Informing Customers of an Outage Before Your Site Goes Down

We’ve talked a lot about what to do when your site goes down unexpectedly. Communication is key, as we’ve mentioned quite a few times in the past.

10/08/2012

Communicating with Your Customers via Twitter

We all know that when customers aren’t happy about something, they tweet about it or go elsewhere on the Web to vent.

10/04/2012

Rogers Communications Service Outage Leaves Customers Frustrated

We’ve said it before and we’ll say it again – when a website or service goes down, you have to communicate with your customers or your reputation is going to take a hit.

10/02/2012

The Cyber Attacks Continue: US Bank and PNC Are Newest Targets

Last week we discussed a new form of terrorism – the cyber-attacks that are now targeting many major U.S. financial institutions.

09/25/2012

When Your Website Is Facing an Outage, Communication is Key

When it comes to consumer relations, communication is everything. A website like Consumerist.com should know this. After all, their website is dedicated to consumer relations.

09/24/2012

Terrorism Takes on a New Form Causing Website Downtime for Big Businesses

It seems that terrorism has taken on a new form and the Bank of America and J.P Morgan Chase websites have been the most recent target of the terrorists’ cyber-attacks.

09/20/2012

Can A Single Tweet Bring Down Your Website?

It used to be that the biggest such threat was being mentioned in a post on Slashdot.

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