In a day and age when consumers do almost everything online, including banking, it can create a bit of havoc when a bank’s online services go down. Especially when that bank is as large as First National Bank (FNB). Early in the morning on Monday the 18th, FNB’s website was down for the count, as was its mobile app and the ability to use FNB credit cards. However, this bout of downtime caused more than the typical inconvenience that website downtime usually results in. Consumers didn’t simply have to wait to place an order, as they would if it were an ecommerce site in question.